Delivery Options

Your orders will include standard shipping free of charge within New Zealand and Australia.

Free delivery within NZ is usually via NZ Post Couriers. You can expect next working day delivery with this service. Next day delivery is not available in Rural Delivery areas or for bulky or fragile products. Please allow 2-3 working days for these orders.

Free delivery to Australia is via International Airmail with a claimed delivery time of 3-10 working days depending on your location. However we experience regular delays with this service. If you do not receive your order within 10 working days please advise us immediately so that we can initiate an enquiry. If a possible wait of up to 3 - 4 weeks is not acceptable we suggest you upgrade to DHL Express delivery. This service is tracked and is available for a fee, or free for orders that exceed the minimum values as set out below.

UPDATE: International Airmail is suspended until further notice due to the impact of COVID-19.

Delivery options for Australia

  • International Airmail (1-3 weeks, not tracked): Free
  • DHL Express (2-6 working days, tracked): $20 NZD or Free for orders over $169 NZD

 

Delivery options for Asia

  • International Airmail (1-4 weeks, not tracked): $15 NZD or Free for orders over $199 NZD
  • DHL Express (2-6 working days, tracked): $30 NZD or Free for orders over $299 NZD

 

Delivery options for North America

  • International Airmail (1-4 weeks, not tracked): $20 NZD or Free for orders over $199 NZD
  • DHL Express (2-6 working days, tracked): $30 NZD or Free for orders over $349 NZD

 

Delivery options for Europe

  • International Airmail (1-4 weeks, not tracked): $20 NZD or Free for orders over $199 NZD
  • DHL Express (2-6 working days, tracked): $30 NZD or Free for orders over $349 NZD

 

Delivery options for All other countries

  • International Airmail (1-4 weeks, not tracked): $25 NZD or Free for orders over $199 NZD
  • DHL Express (2-6 working days, tracked): $90 NZD or Free for orders over $699 NZD